| Veelgestelde vragen |
|||||
| How can I pay for my rental? Globalcarrent.com accepts American Express, Mastercard, Visa and personal checks. ________________________________________ How is my rate guaranteed? Our car hire rates are guaranteed in Euros. All bookings require a full prepayment to confirm. ________________________________________ How quickly can I confirm my reservation? We can confirm most reservations with as little as 20 minutes advance notice. ________________________________________ Is there a fee for canceling or changing a reservation? Globalcarrent.com has no cancellation or amendment fees when Globalcarrent.com is advised 48 hours prior to the rental start date. Should you cancel less than 48 hours prior to rental start date, not show up or show up late to collect the vehicle, a no show fee equal to the first 3 days of the rental will be charged. Globalcarrent.com cannot refund any unused days if the vehicle is returned early. ________________________________________ What do I need to pick-up my car? 1. Full (both parts) and Valid Drivers License. 2. Credit Card in the primary driver's name (unless a cash deposit has been arranged through Globalcarrent.com and/or the car supplier). 3. Your reservation voucher from Globalcarrent.com. Globalcarrent.com's vouchers contain specific information about the car you have reserved, the rental rate, and other details. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. A rental agreement is completed at the rental counter at the time of pick-up. ________________________________________ What does Refundable Excess mean? Should the supplier charge you for the insurance excess following an accident, we will refund the money charged to you pending receipt of proper documentation (Receipt of payment, police report, damage report, etc.). This is a refund of the excess payment, amounts charged for damage not covered by the excess would not be refunded. Nor would there be any refund if the supplier or police report determined that the damage was due to driver negligence. ________________________________________ What kind of insurance can I get for my rental car? Insurance coverage varies by country. Please see the insurance information in the Driving Information section for the country where you will be renting a car or our detailed insurance information page. |
|||||
 |
 |
 |
 |
 |
 |
 |
| Home - FAQ |